5/8/2023 0 Comments Lenovo dock updateI also downloaded the Vantage app and it ran its own updates to the firmware but the monitors still are not appearing in device manager. I have about 60 of these to fix.Įdit 1: I have in fact downloaded the firmware for the thunderbolt USB ports from Lenovo as well as the display link driver. I'm at my wits end on what to do on this issue. ![]() ![]() When i plug into the alt HDMI port I can see a generic PnP monitor on device manage but it says it's deactivated. No amount of trying to force windows to see the monitors is helping. I tried deleting all the drivers and reinstlling them. Tried changing power options just in case the close the lid options were having some affect. No combination of power cycling had any effect. I've tried reinstaling the drivers for the USB controllers and manually running updates got the GPUs. One of the docking stations is actually working totally fine with a laptom and docking station of the exact same model. All the docking stations are connected via usb c. Weird thing is that other devices like mice and key boards as well as the internet are working just fine.Īll hookups from the monitors are with HDMI cables. ![]() ![]() Most of the clients had no issues when they set up their station but after disconnecting and going to a meeting the docking station no longer was detecting the monitors when plugged back in. I have been troubleshooting for days to figure out why none of the monitors are being detected by the laptops. I'd really like to keep this job so I'd appreciate if anyone else has insight to what this issue might be.Ī client bought a bunch of docking stations (vt7000) to hook up to their Lenovo laptops. Hi all, just got a new job at a small IT company and I have been tasked with this major issue.
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